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Frequently Asked Questions

Got some questions about myfood24? Our FAQs can help!

General

What is myfood24?

myfood24 is a validated online food diary system created to analyse nutritional intake. It was initially created for use in large epidemiological studies, we now also have a teaching version available. 

Who can use myfood24?

myfood24 is intended for use by: researchers and their study participants; teaching professionals such as lecturers and their students; healthcare professionals and their patients.

If you are a researcher, teaching or healthcare professional wishing to use myfood24 with your participants, students or patients you must have a licence to use myfood24.

Can I add a recipe to myfood24?

Yes, myfood24 has a recipe builder which allows you to enter the raw ingredients as stated in the recipe. myfood24 will calculate the size of an individual portion based on the number of servings you enter. The nutritional information provided will take into consideration weight and nutrient changes due to cooking. Recipes can be saved to your myfood24 account so you can access them quickly in the future.

What languages is myfood24 available in?

myfood24 is available in: English, German and Danish. We have plans to expand the number of languages available and are currently working on an Arabic version.

Can I try a free demo of myfood24?
Yes! To try a free demo please use the free demo link. Please note this is not the full solution and only provides feedback on the 8 ‘back of pack’ nutrients. The full solution provides feedback on 100+ nutrient attributes.
What format with the nutritional data be in?

myfood24 automatically analyses the nutritional information for each food diary submitted. This information can be exported as two CSV files, one is a summary of each diary with back of pack nutrients and the second is a breakdown of each food item with over 100 nutrients. If you would like to see an example of the CSV nutrient outputs, please get in touch to request this. 

Our teaching version also displays the nutritional information in a number of vibrant graphs and charts to help convey this information in an engaging manner. 

Can end-users see a summary of their nutritional intake?

Yes, after a diary has been submitted end-users can see a summary of their nutritional intake for the 8 back of pack nutrients against reference intakes.

However, if you do not wish for your end-users to receive information on their nutritional intake, this can be switched off and is configurable in your project settings. 

Technology and Security

What devices can I use myfood24 on?
myfood24 is an online application meaning it requires access to the internet  to work. myfood24 can be accessed via a computer, laptop or tablet although we recommend using a computer or laptop if you are setting up projects.
Is myfood24 compatible with my browser?

myfood24 should be compatible with most browsers and has been tested on the following: Firefox, Google Chrome, Internet Explorer, Microsoft Edge and Safari. If you are experiencing problems using myfood24 on a web browser, please try using a different one. If problems persist, please get in touch and let us know the web browser you're using and provide screenshots of the issue wherever possible. 

Is data secure on myfood24?

We take data security seriously, from the company’s Core Values, the design of myfood24 through to staff training and procedures.

Your data is stored securely on DigitalOcean (www.digitalocean.com) servers in Amsterdam and backed up to DigitalOcean servers in London. All communication between you and the server is encrypted.

We comply with the General Data Protection Regulation, for more detail on how we collect, process and store your data, please see our Privacy Notice.

Our Databases

How many foods are on myfood24?

There are approximately 45,000 food items currently in the UK myfood24 dataset. We are continually working hard to expand the myfood24 dataset to reflect the wide range of food and drink items available. 

What databases are available on myfood24?

Currently myfood24 has the following databases:

  • McCance and Widdowson’s Composition of foods integrated dataset 6th edition
  • Commercial dataset of branded items included Tesco branded items
  • AUSNUT 2011-12 - Australia
  • Specialised sip and tube feeds
  • Baby and infants foods – UK
  • Baby and infants foods – New Zealand
  • Baby and infants foods – Singapore
  • German Nutrient Database BLS – Germany (generic)
  • German LEBTAB (branded)
  • Denmark Frida Fooddata (generic)
  • Danish infant foods
Can I use more than 1 database?

Yes. It is recommended that for the UK both McCance & Widdowson Composition of Foods plus branded items are selected.

Will more databases be added to myfood24?

We are always keen to continue adding databases to myfood24. If there is a specific database you wish to use or would like to collaborate on creating a specialised database, please do get in touch using the contact us form.

Can I add my own items to the myfood24 database?

Due to the extensive mapping process and quality checks the myfood24 dataset goes through before new food and drink items appear on the database, food and drink items must be added by the myfood24 team.

There is however a comments box at the end of each diary submission which can be used by users to mention any particular items they were unable to find. 

If there are specific food items you would like to be added to the myfood24 dataset, you can request these by using our contact form

Pricing and Purchasing

How do I purchase a myfood24 licence?

If you wish to purchase a myfood24 licence, please get in touch using the contact us form.

How long does a myfood24 licence last?

myfood24 licences last for 12 months.

How much does it cost?
We have a standard pricing model in place, this includes an annual licence fee plus a fee per anticipated use of the system for research use. For a quote, please get in touch using our contact form.

Referencing myfood24

Do I need to reference myfood24?

If myfood24 has been used in any way for a publication, for example used to collect dietary intake information, myfood24 must be acknowledged in the standard way.

How do I reference myfood24?

Any publication, whether in writing or otherwise, which has made use of the myfood24, must include within it the standard acknowledgement:

“myfood24 was developed through Medical Research Council funding, grant G110235. myfood24 is now being supported by spinout company Dietary Assessment Ltd. Requests to use myfood24 should be made to enquiries@myfood24.org.”

Interested in using myfood24? Why not get in touch or try our free demo.

Get in touch
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The mobile optimised version of myfood24 is coming soon, the images of myfood24 on a mobile device are of the new design and do not reflect the current live system. We recommend to continue using myfood24 on a computer, laptop or tablet.