myfood24 Web Accessibility Statement

Version: 1.0

Last updated: 01/09/22

myfood24 fully complies with WCAG 2.1 AA level requirements. We always follow the 6 key principles under the human-centred design process conforming to the ISO 9241-210 standards when creating new technologies which include – discovery, then alpha and beta phases, before a full go-live is enabled.

During the build of both the web platform and our iOS and Android mobile apps, a detailed analysis of our user demographics was clearly defined, and this process continues to be an integral part of our product development. In addition, co-design research informed the early stages of our work. Ongoing user co-design and real-world evaluation and feedback inform our work to support users’ evolving needs.

All new features and resources for our mobile apps and web platform undergo a rigorous co-design and approval cycle where new resources and products are tested with users. Research conducted includes user testing, remote testing, user questionnaires and Penetration Testing.

Throughout the evaluation of early versions and pre-release versions, changes were made to the myfood24 app to reflect user feedback and an assessment for usability and accessibility was undertaken. We also have a myfood24 bug fix and change log to support ongoing feedback and are responsive to the feedback on requirements from the programme team.

The platforms we use for the myfood24 mobile apps are Native iOS or Android and are available to 94% of the population of mobile phone users.

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